Enterprise Search

Search technology makes all users more efficient. Effective search can dramatically reduce navigation time and reduce user drop-off rates from ineffective navigation (getting lost and frustrated). An effective search interface can also drive sales and conversion rates, and will make internal users of portals and Web sites more efficient. Usability studies have shown that a significant block of Internet users prefer search technologies over general site navigation.

Siteworx offers expert enterprise search consulting and practical experience implementing and integrating industry-leading enterprise search solutions such as FAST, other product names.

All enterprise search technologies have the ability to make Web browsing more effective. However, by also investing in an intuitive, user-centric design for your search interface, you’ll achieve higher user satisfaction rates and optimize return from your enterprise search investment.

Siteworx has in-depth experience developing intuitive, customized search interfaces for a variety of business sectors, from Media and Financial Services to Defense and News & Publishing, among many others.

Speed Time to Market and Reduce Overall Enterprise Search Implementation Costs

Regardless of whether your users start their experience on your Web site through your site’s search interface, or through your site’s navigation, it’s important that you provide a reliable, fast, and customized search experience that:

• Helps users navigate to the content/products they’re looking for quickly and efficiently
• Reduces navigation time and overall time searching for information
• Sets clear expectations for your users of what they’ll find through search avoiding user frustration and high abandon rates

Because Siteworx offers the full range of enterprise search services—user research, interface design, content consulting as well as development and integration—our clients achieve integrated, highly-functional search interfaces from day one.