Siteworx, a leading interactive agency with deep Web content management (WCM) expertise, announced today that it has earned Certified viaTealeaf Solution Partner status from Tealeaf, the leader in Customer Experience Management (CEM) software.
As one of a select cadre of analytics consultancies that have achieved the designation, Siteworx consultants are uniquely qualified to help e-businesses extend the value of their Tealeaf CEM solutions. Siteworx can now provide Tealeaf integration and customization services under sub-contract to the Tealeaf Professional Services organization, or through direct delivery to client organizations.
The Certified viaTealeaf Solution Partner designation signifies that Siteworx has successfully completed a series of classroom and on-demand training sessions and assessments. Specifically, Siteworx has demonstrated competency in the following categories: understanding of the full Tealeaf Customer Experience Management solution suite; integrating and providing business analyses leveraging the Tealeaf cxImpact and Tealeaf cxView tools; applying Tealeaf CEM solutions to resolve real-life e-business problems; and knowledge of the underlying Tealeaf data model and various integrations and supplemental applications that e-businesses can apply to enhance their Tealeaf CEM investment.
“Siteworx is a charter member of the viaTealeaf Partner network and has been a long-time advocate of Tealeaf CEM solutions. Our Tealeaf commitment continues, as does our ongoing investment to ensure our technical and business analysts maintain advanced competency in Tealeaf products and solutions,” says Gage Short, VP of Technology at Siteworx.
“The Certified viaTealeaf Solution Partner designation is reserved for select analytics consultancies that are invested in gaining deep expertise in Tealeaf solutions,” said John Dawes, VP of product marketing, product management and strategy at Tealeaf. “Through Tealeaf’s strategic partnerships with solution providers and technology companies, we can effectively deliver a suite of site optimization solutions. We congratulate Siteworx on this important accomplishment and look forward to a continued mutually beneficial business alliance.”