Siteworx is proud to announce our new designation as a Certified viaTealeaf Solution Partner. Our new status signifies our completion of rigorous Tealeaf training and assessment and means that, in addition to providing Tealeaf integration and customization services under sub-contract to the Tealeaf Professional Services organization, we’re now able to offer Tealeaf support through direct delivery to Tealeaf client organizations.

If you’re an online-only business, or capture a large chunk of revenue online, you should know about Tealeaf Customer Experience Management (CEM). A recent case study in Chain Store Age by Samantha Murray, Bluefly.com invests in customer satisfaction, describes Tealeaf as a tool that provides  “real-time customer behavior analysis for web businesses focused on optimizing the online channel. It also measures site experience in real-time by identifying patterns of behavior that signify customer struggle and helps businesses fix them fast.”

Read the full press release, “Siteworx Earns Certified viaTealeaf Solution Partner Designation.”

If you are interested in learning more  or would like to speak with one of our specialists regarding Siteworx and our Tealeaf CEM solutions, email us at info@siteworx.com.