The customer is in charge now and decides when, where, how and if they want to engage with a business. They expect seamless, high-value digital experiences and will go elsewhere if you can’t provide it immediately. As a result, companies are now competing on time. Companies can’t afford 12-18 months to put something into market. It’s time to focus and invest in priorities that will achieve short-term business goals that drive long-term success.
In this webinar, guest speaker Forrester Senior Analyst Mark Grannan will discuss insights from his latest research on key themes and trends for digital experience investments, priorities and technologies that will solve challenges and achieve business objectives faster.
In this webinar, you will learn how to:
- Deliver experiences that will engage and retain your customers.
- Drive ROI through customer experience insights.
- Prioritize and achieve business goal faster with minimized risk.
Senior Analyst, Application Development & Delivery, Forrester
Vice President, CX Consulting Group, Siteworx
VP, Product Management & Marketing, Episerver
GET IN TOUCH
Send us a note. Drop by. Or give us a call. We would love to hear from you.